Who we are
ZenSTORE is a software commerce platform operated for discovering, purchasing, licensing, and managing digital applications.
For privacy questions, contact [email protected] or use in-app support from your dashboard.
Information we collect
Account data: email address, name (if provided), organization membership, and authentication records from email OTP sign-in.
Commerce data: orders, invoices, subscription status, entitlements, activation/license records, refunds, and billing history.
Platform activity: publisher and affiliate applications, support tickets, reviews, notifications preferences, and audit logs needed to operate the service.
Technical data: IP address, browser type, device information, session cookies, and basic usage logs required for security and reliability.
How we use information
We use personal data to:
• Create and secure your account (including OTP login) • Process purchases, renewals, licenses, and refunds • Provide dashboards for customers, publishers, partners, and affiliates • Deliver support, notifications, and service communications • Prevent fraud, abuse, and unauthorized access • Meet legal, tax, and accounting obligations • Improve marketplace reliability and product experience
Sharing with others
We may share data with:
• Payment providers (such as Stripe) to process checkout and refunds • App publishers or license APIs when needed to provision or verify entitlements after purchase • Infrastructure and email providers that host or send transactional messages on our behalf • Affiliates or partners only as required for commission tracking and payout administration
We do not sell your personal data. We share only what is necessary to operate ZenSTORE and fulfill purchases.
Retention
Account data is kept while your account remains active and as needed after closure for security or legal reasons.
Payment, invoice, and related financial records are retained for tax and compliance periods (typically up to 7 years).
Session data is short-lived. Cache and temporary technical data are retained only as long as needed for service operation.
Security
We use industry-standard safeguards such as encrypted transport (HTTPS), access controls, session authentication, and audit logging.
No method of transmission or storage is completely secure. Please keep your email account secure, because ZenSTORE login relies on one-time codes sent to your email.
Your choices and rights
Depending on applicable law, you may request access, correction, or deletion of personal data, or ask questions about how we process it.
You can update profile details in your dashboard where available, manage cookie preferences from the cookie banner, and contact support for account or deletion requests.
Contact
For privacy requests or questions about this policy, contact ZenSTORE support through your dashboard or email [email protected].